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FAQs Page

Below you will find some frequently asked questions (FAQ). If you can't find the information here, please email us at [email protected] and we will have someone get back to you within 24 hours.

Where can I send a print to be reviewed?

What are your standard payment terms?

  • Net 30 days

What are the shipping terms?

  • F.O.B. Shipping Point

What is your minimum orders?

  • All orders are subject to a $75 minimum line charge and a $300 minimum order charge

What is your returned goods policy?

  1. No returns without authorization and must be within 60 days of invoice date
  2. All damages, shortages, defects, etc., must be reported within 2 days after receipt of merchandise
  3. All returns for credit only (i.e., no refunds)
  4. All returns must be returned freight pre-paid F.O.B. our warehouse
  5. All returns subject to restocking charge. Please note, Continental-Aero is not responsible for any and all typographical errors that might be contained within our catalog

Where can I get a copy of your most recent ISO Certificate?

  • We are committed to understanding and meeting the quality needs of our customers. We strive to manufacture and deliver high-quality products that meet customer requirements. We have established a comprehensive quality assurance program that allows our company to meet all of the requirements for ISO9001:2015. View our certificate here