FAQs Page
Below you will find some frequently asked questions (FAQ). If you can't find the information here, please email us at [email protected] and we will have someone get back to you within 24 hours.
Where can I send a print to be reviewed?
- These can be sent to [email protected]
What are your standard payment terms?
- Net 30 days
What are the shipping terms?
- F.O.B. Shipping Point
What is your minimum orders?
- All orders are subject to a $75 minimum line charge and a $300 minimum order charge
What is your returned goods policy?
- No returns without authorization and must be within 60 days of invoice date
- All damages, shortages, defects, etc., must be reported within 2 days after receipt of merchandise
- All returns for credit only (i.e., no refunds)
- All returns must be returned freight pre-paid F.O.B. our warehouse
- All returns subject to restocking charge. Please note, Continental-Aero is not responsible for any and all typographical errors that might be contained within our catalog
Where can I get a copy of your most recent ISO Certificate?
- We are committed to understanding and meeting the quality needs of our customers. We strive to manufacture and deliver high-quality products that meet customer requirements. We have established a comprehensive quality assurance program that allows our company to meet all of the requirements for ISO9001:2015. View our certificate here